Shipping policy

Shipping Policy
Krishna Gems and Jewellers

1. Shipping Coverage:
We currently ship our products across India. International shipping is not available at the moment.

2. Order Processing Time:

  • All orders are processed within 1-3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Custom-made or personalized jewellery may take additional time, which will be communicated at the time of purchase.

3. Shipping Charges:

  • We offer free standard shipping on all orders across India.

  • Expedited shipping (if available) may be charged extra, which will be displayed at checkout.

4. Estimated Delivery Time:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping (if applicable): 2-4 business days

  • Delivery timelines may vary based on location, weather conditions, or unforeseen circumstances.

5. Order Tracking:
Once your order is shipped, you will receive an email or SMS notification with the tracking details. You can track your order through the provided tracking link.

6. Shipping Partners:
We work with trusted courier partners to ensure safe and timely delivery of your jewellery.

7. Address Accuracy:
Customers are requested to provide complete and accurate shipping details. Krishna Gems and Jewellers will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

8. Damaged or Lost Shipments:

  • If you receive a damaged package, please refuse delivery and contact our support team immediately.

  • If your order is lost in transit, we will initiate an investigation with the courier and provide a suitable resolution.

9. Returns and Exchanges:
For details on returns and exchanges, please refer to our Return Policy.

10. Contact Us:
For any shipping-related queries, feel free to contact us at:
Email: info@krishnagemsandjewellers.com
Phone: +91 9460003901

Thank you for shopping with Krishna Gems and Jewellers!